NHTSA Complaint #11426253 — 2019 CHEVROLET BOLT EV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11426253
Vehicle 2019 CHEVROLET BOLT EV
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I have a 2019 Chevrolet Bolt with a US made battery. It is not part of the recall for battery fires. NHTSA, Chevrolet, and LG all say that the problem with the fires is "2 rare manufacturing defects" and not an issue with the battery design or the manufacturing process. It has a 60kwh battery just like the Korean made batteries that have caught fire. It is produced at an LG factory following their industrial design, and presumably the manufacturing process is the same as at the Korean factory - since it was a defect that caused the problem, and not a manufacturing problem. However, LG has had to recall batteries made for other brands of autos. LG has had to recall home storage batteries. Looking at all the different batteries that LG has had to recall, how can I trust NHTSA when they restate that the problem is a rare manufacturing defect that was identified by Chevrolet and LG? Can I believe something that was identified by a manufacturer who has had to recall multiple batteries for multiple cars and stationary situations? I would like you to investigate the manufacturing process that LG uses, and be sure the non-recalled batteries are truly safe, especially for the 2019 Chevrolet Bolts that have the exact same battery as the ones that caught fire. Thank you. Anne Mellinger-Birdsong 934 Artwood Rd NE Atlanta, GA 30307

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