2020 CADILLAC XT4 — Problems, Recalls & Safety Data
N/A
Safety Rating
28
Owner Complaints
5
Recalls
34
Service Bulletins
0
Investigations
Overview of the 2020 CADILLAC XT4
The 2020 CADILLAC XT4 has received a total of 28 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, SEAT BELTS:REAR/OTHER:RETRACTOR, SEAT BELTS:CRITICAL FASTENERS. 34 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (4 complaints), Unknown Or Other (3 complaints), and Electrical System (2 complaints).
Recalls for the 2020 CADILLAC XT4
NHTSA has recorded 7 recalls for the 2020 CADILLAC XT4, potentially affecting up to 276,461 vehicles.
Recall 22V868000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 10,199 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Consequence: Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners...
View full details →Recall 21V649000 — SEAT BELTS:REAR/OTHER:RETRACTOR
| 402 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number...
View full details →Recall 21V649000 — SEAT BELTS:CRITICAL FASTENERS
| 402 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 194,105 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...
View full details →Recall 20V588000 — SERVICE BRAKES
| 3,677 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at...
View full details →Owner Complaints for the 2020 CADILLAC XT4
28 complaints have been filed with NHTSA for the 2020 CADILLAC XT4. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 4 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warningsexternalpedestrian Alert | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsmaster Cylinder | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.
Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.
Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.
MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH
Safety Rating for the 2020 CADILLAC XT4
NHTSA has not yet tested the 2020 CADILLAC XT4 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 CADILLAC XT4
General Motors, LLC has issued 34 technical service bulletins (TSBs) for the 2020 CADILLAC XT4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-237 — ELECTRICAL SYSTEM
This tehcnical bulletin provides a procedure to correct the condition of Rear View Camera Black Screen with DTC B395A sym 72.
23-NA-110 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure to correct the condition of Intermittent Service Airbag System message (DTC B0014 B0021).
PIT5551L — FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
20-NA-002 — SERVICE BRAKES, HYDRAULIC
This service bulletin provides a procedure to correct a condition of front brake squeal noise.
N202324990 — FUEL SYSTEM, GASOLINE
Special Coverage - certain vehicles may have a condition that could cause the evaporative emissions purge pump to fail. If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate and a diagnostic trouble code will set. Dealers are to replace the evaporative emissions purge pump/canister as necessary....
21NA229 — ENGINE AND ENGINE COOLING
This service bulletin provides a procedure to install a winter grille cover to correct the customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler Icing, Malfunction Indicator Lamp (MIL) Illuminated.
21NA127 — ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
This technical bulletin provides repair information to correct a customer concern of Head Up Display (HUD) Blank, Non-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.
N202324050 — FUEL SYSTEM, DIESEL
Service Update Bulletin. Certain vehicles equipped with a 2.0L Diesel Engine, RPO (LSQ), may have a condition where the diesel particulate filter, (DPF), sensor indicates a high soot loading has occurred. This could potentially cause a diagnostic trouble code (DTC) P244B to set, resulting in reduced power. Engine Control Module...
N202324050 — FUEL SYSTEM, GASOLINE
Service Update Bulletin. Certain vehicles equipped with a 2.0L Diesel Engine, RPO (LSQ), may have a condition where the diesel particulate filter, (DPF), sensor indicates a high soot loading has occurred. This could potentially cause a diagnostic trouble code (DTC) P244B to set, resulting in reduced power. Engine Control Module...
PIE0613A — ELECTRICAL SYSTEM
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Check Engine Lamp illuminated on the Driver Information Center (DIC) and/or poor fuel fill.
Showing 10 of 34 technical service bulletins.
NHTSA Investigations for the 2020 CADILLAC XT4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT4
- 2019 CADILLAC XT4 — 25 complaints
- 2020 CADILLAC XT4 (current)
- 2021 CADILLAC XT4 — 14 complaints
- 2022 CADILLAC XT4 — 2 complaints
- 2023 CADILLAC XT4 — 14 complaints
- 2024 CADILLAC XT4 — 39 complaints
- 2025 CADILLAC XT4 — 8 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints