2025 CADILLAC XT4 — Problems, Recalls & Safety Data
5/5
Safety Rating
8
Owner Complaints
1
Recall
8
Service Bulletins
0
Investigations
Overview of the 2025 CADILLAC XT4
The 2025 CADILLAC XT4 has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:INTERIOR PANELS:DASHBOARD, AIR BAGS:FRONTAL. 8 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Lane Departure Assist (1 complaint), and Power Train (1 complaint).
Recalls for the 2025 CADILLAC XT4
NHTSA has recorded 2 recalls for the 2025 CADILLAC XT4, potentially affecting up to 50 vehicles.
Recall 24V795000 — STRUCTURE:INTERIOR PANELS:DASHBOARD
| 25 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025 Cadillac XT4 vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Consequence: A passenger-side air bag that does not deploy properly increases the risk of injury in a crash.
Remedy: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is A242476151.
View full details →Recall 24V795000 — AIR BAGS:FRONTAL
| 25 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2025 Cadillac XT4 vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Consequence: A passenger-side air bag that does not deploy properly increases the risk of injury in a crash.
Remedy: Dealers will replace the instrument panel upper cover, free of charge. Owner notification letters were mailed November 29, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is A242476151.
View full details →Owner Complaints for the 2025 CADILLAC XT4
8 complaints have been filed with NHTSA for the 2025 CADILLAC XT4. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2025 Cadillac XT4. The contact stated that the vehicle independently started after it was parked and turned off. The contact stated that the failure was intermittent but was a recurring failure. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the computer system needed to be reset. The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 17,000.
Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle system. Dealership has stated that onstar and map issue is ongoing and multiple complaints have been received about this issue. Transmission leak started appears to have started right after the purchase of the vehicle. Lane Keep assist and side detection system displayed error message stating that the systems needed to be serviced.
Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle system. Dealership has stated that onstar and map issue is ongoing and multiple complaints have been received about this issue. Transmission leak started appears to have started right after the purchase of the vehicle. Lane Keep assist and side detection system displayed error message stating that the systems needed to be serviced.
Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle system. Dealership has stated that onstar and map issue is ongoing and multiple complaints have been received about this issue. Transmission leak started appears to have started right after the purchase of the vehicle. Lane Keep assist and side detection system displayed error message stating that the systems needed to be serviced.
The vehicle’s OnStar system, emergency calling features, and built-in navigation/maps do not function properly. The maps do not work, emergency calling is unreliable, and OnStar is unable to accurately locate my vehicle. This is a serious safety concern because these systems are intended to provide immediate emergency assistance and precise location information. I am the primary caregiver for my minor son, who has significant medical conditions like heart failure and requires ongoing cardiac care. In the event of a medical emergency while driving with him, it is critical that emergency services be able to locate us immediately and accurately. Because the vehicle cannot reliably provide location data or emergency communication, emergency responders may not be able to find us if assistance is needed. This creates a dangerous situation and defeats the purpose of the vehicle’s safety systems. The failure of these features makes the vehicle unsafe for transporting my child, and I do not feel safe driving it. The issue appears to involve the vehicle’s communication, software, or electrical systems and remains unresolved despite being reported. The vehicle displayed a dashboard warning stating “Service Emergency Calling,” indicating a failure of the emergency communication system. This warning confirms the emergency calling feature is not operating as designed At this moment the part is on backorder till i don’t know when
Safety Rating for the 2025 CADILLAC XT4
The 2025 CADILLAC XT4 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CADILLAC XT4
General Motors, LLC has issued 8 technical service bulletins (TSBs) for the 2025 CADILLAC XT4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT5985K — UNKNOWN OR OTHER
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6394B — UNKNOWN OR OTHER
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
25-NA-081 — ELECTRICAL SYSTEM
Some customers may comment on the park assist switch flashing and/or a ‘Service Side Detection’ DIC message.
25-NA-081 — BACK OVER PREVENTION: WARNINGS
Some customers may comment on the park assist switch flashing and/or a ‘Service Side Detection’ DIC message.
25-NA-068 — STRUCTURE:BODY
This technical bulletin provides a procedure for replacing the liftgate actuator due to quality issues.
25-NA-068 — ELECTRICAL SYSTEM
This technical bulletin provides a procedure for replacing the liftgate actuator due to quality issues.
PIC6564A — UNKNOWN OR OTHER
This Preliminary information communicates the direction a dealer/technician should take if a customer inquires about the installation of a trailer hitch or if the trailer lighting is inoperative for vehicles built without RPO option V92.
24-NA-218 — SEATS
This technical bulletin provides repair information to correct a customer concern of Seats Will Intermittently Lose Memory Position Settings.
NHTSA Investigations for the 2025 CADILLAC XT4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT4
- 2020 CADILLAC XT4 — 28 complaints
- 2021 CADILLAC XT4 — 14 complaints
- 2022 CADILLAC XT4 — 2 complaints
- 2023 CADILLAC XT4 — 14 complaints
- 2024 CADILLAC XT4 — 39 complaints
- 2025 CADILLAC XT4 (current)
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints