2021 CADILLAC XT4 — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
1
Recall
32
Service Bulletins
0
Investigations
Overview of the 2021 CADILLAC XT4
The 2021 CADILLAC XT4 has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER:RETRACTOR, SEAT BELTS:CRITICAL FASTENERS. 32 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Fuelpropulsion System (3 complaints), and Air Bags (1 complaint).
Recalls for the 2021 CADILLAC XT4
NHTSA has recorded 2 recalls for the 2021 CADILLAC XT4, potentially affecting up to 804 vehicles.
Recall 21V649000 — SEAT BELTS:REAR/OTHER:RETRACTOR
| 402 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number...
View full details →Recall 21V649000 — SEAT BELTS:CRITICAL FASTENERS
| 402 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number...
View full details →Owner Complaints for the 2021 CADILLAC XT4
14 complaints have been filed with NHTSA for the 2021 CADILLAC XT4. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 1 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pumpcontroldrive Module | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
UNKNOWN
Vehicle stalled on the road,coming to a total stop,very dangerous because of the trafic.Vehicle cranks but not start.Fuel pump power control module failed,code p203f.Take to Vera Cadillac dealer for repair .This happened 2 times ,at 13765 milles and 29342 milles
Driving down the highway yesterday, I believe that the sunroof on my Cadillac XT4 exploded. It was a hot day and I heard a loud bang. My sunroof shattered and no rocks or other external debris to be found.
The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel pump control module and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 34,536.
The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel pump control module and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 34,536.
Safety Rating for the 2021 CADILLAC XT4
NHTSA has not yet tested the 2021 CADILLAC XT4 in its New Car Assessment Program.
Technical Service Bulletins for the 2021 CADILLAC XT4
General Motors, LLC has issued 32 technical service bulletins (TSBs) for the 2021 CADILLAC XT4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-237 — UNKNOWN OR OTHER
This tehcnical bulletin provides a procedure to correct the condition of Rear View Camera Black Screen with DTC B395A sym 72.
PIP5863B — ENGINE AND ENGINE COOLING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis....
23-NA-110 — SEATS
This technical bulletin provides a procedure to correct the condition of Intermittent Service Airbag System message (DTC B0014 B0021).
PIP5841D — POWER TRAIN
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5966B — EQUIPMENT:ELECTRICAL
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
N232395980 — EQUIPMENT
Customer Satisfaction Program - Certain vehicles may have an incorrect trailer weight rating in the owner manual. Dealers are to print and insert the revised owner manual page.
N232395980 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Satisfaction Program - Certain vehicles may have an incorrect trailer weight rating in the owner manual. Dealers are to print and insert the revised owner manual page.
21-NA-151 — STRUCTURE
This service bulletin provides repair information to correct a customer concern of seeing front headlamp protective tape peeling.
20-NA-074 — STRUCTURE
This service bulletin provides repair information to correct a customer concern of the front fascia paint chipping at headlamp opening.
22-NA-203 — FUEL SYSTEM, GASOLINE
This technical bulletin provides a procedure to correct the condition of Check Engine Lamp Illuminated on Driver Information Center (DIC) with DTC P0451 Set.
Showing 10 of 32 technical service bulletins.
NHTSA Investigations for the 2021 CADILLAC XT4
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC XT4
- 2019 CADILLAC XT4 — 25 complaints
- 2020 CADILLAC XT4 — 28 complaints
- 2021 CADILLAC XT4 (current)
- 2022 CADILLAC XT4 — 2 complaints
- 2023 CADILLAC XT4 — 14 complaints
- 2024 CADILLAC XT4 — 39 complaints
- 2025 CADILLAC XT4 — 8 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints