2020 CADILLAC ESCALADE — Problems, Recalls & Safety Data
N/A
Safety Rating
11
Owner Complaints
2
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2020 CADILLAC ESCALADE
The 2020 CADILLAC ESCALADE has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with TIRES, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 4 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (2 complaints), Engine And Engine Cooling (2 complaints), and Power Train (2 complaints).
Recalls for the 2020 CADILLAC ESCALADE
NHTSA has recorded 3 recalls for the 2020 CADILLAC ESCALADE, potentially affecting up to 68,178 vehicles.
Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 19V837000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 502 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Consequence: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's...
View full details →Owner Complaints for the 2020 CADILLAC ESCALADE
11 complaints have been filed with NHTSA for the 2020 CADILLAC ESCALADE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 1 | 1 | 0 | 0 |
| Exterior Lighting | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 1 | 0 | 0 |
| Service Brakes | 1 | 1 | 1 | 0 | 0 |
Most Recent Complaints
THE CALAPSABLE LIFTERS HAVE FAILED AND I NEED TO HAVE THEM REPLACED AS WELL AS THE CAM SHAFT. WHY ISNTTHE 2020 ESCALADE ON THE RECAL LIST OF 6.2L ENGIN RECALLS?
The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,571.
Scary, driving with my 3 kids. Engine lights and hazard lights saying pull over. Loud sound coming from the hood. We immediately pulled over. Dealership and private Mechanic told us we need a new engine. We just spent $15k on a new transmission. Dealership won’t help us, said our 2020 wasn’t part of the recall. We can’t find an engine if our life depended on it. It’s the same engine as the recall yet they haven’t recalled the 2020 engine yet. The dealership didn’t even tell us what to do or where to complain besides their dealership. No help. Our Cadillac now sits un drive-able. We have to try to get a loan and buy another vehicle. So upset. GMC is not admitting ANYTHING with the 2020’s
The contact owns a 2020 Cadillac Escalade. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was towed to an independent mechanic, who diagnosed a failure with the lifters, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.
Engine has 64k miles and at stop lights and while parked drops idle to below 500 makes a random knock like sound shudders like it is going to cut off or have engine failure but no check engine lights.
Safety Rating for the 2020 CADILLAC ESCALADE
NHTSA has not yet tested the 2020 CADILLAC ESCALADE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 CADILLAC ESCALADE
General Motors, LLC has issued 4 technical service bulletins (TSBs) for the 2020 CADILLAC ESCALADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT4322M — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIP5733R — ELECTRICAL SYSTEM
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIT5799 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
PIT5717 — ELECTRICAL SYSTEM
This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.
NHTSA Investigations for the 2020 CADILLAC ESCALADE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC ESCALADE
- 2015 CADILLAC ESCALADE — 137 complaints
- 2016 CADILLAC ESCALADE — 113 complaints
- 2017 CADILLAC ESCALADE — 71 complaints
- 2018 CADILLAC ESCALADE — 27 complaints
- 2019 CADILLAC ESCALADE — 24 complaints
- 2020 CADILLAC ESCALADE (current)
- 2021 CADILLAC ESCALADE — 67 complaints
- 2022 CADILLAC ESCALADE — 80 complaints
- 2023 CADILLAC ESCALADE — 145 complaints
- 2024 CADILLAC ESCALADE — 49 complaints
- 2025 CADILLAC ESCALADE — 16 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints