2016 CADILLAC ESCALADE — Problems, Recalls & Safety Data

The contact owns a 2016 Cadillac Escalade. The contact stated that while the vehicle was parked, there was a knocking sound coming from the engine compartment. The contact then observed smoke entering the cabin of the vehicle through the vents from the engine and turned off the vehicle. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that an independent mechanic arrived at the residence, inspected the vehicle, and determined that the engine had seized. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

I purchased a car from a used car dealer in Sacramento. Two days later, the lifters went bad. This truck only has 115,000 miles on it. This is a know issue that GM has and they're doing nothing to remedy the issue. They keep putting DOD/AFM in these expensive cars knowing the lifters will fail and cause damage to the cam. They should be responsible for doing a DOD/AFM delete on all trucks that have this issue.

The engine started making a tapping noise on the right side. Then the tapping noise got louder and then stopped but the engine light came on and the engine started running very rough. By the noise was described to the shop and they said it is bad lifters and camshafts and this is very common for the GM 6.2L engine. The vehicle has 117,000 miles on it.

Bought vehicle certified in 2023 with 86000 miles now at 123000 Engine needs replacing..Bought it from an accredited Cadillac dealership

Purchased 2016 Cadillac Escalade in April 2022 - VIN [XXX] . License plate [XXX] . Car has had electrical shortage issues in the navigation screen ever since purchasing. The navigation screen flickers, switches between apps simultaneously and isn’t responsive to finger touch as advertised. I have taken the car to the dealership 4 times within the 90 day dealership warranty. Those dates were April 25, 2022; May 26, 2022; September 3, 2022; and September 24, 2022. However, the problem hasn’t been resolved. This has also caused the car ignition start up to start slowly. The battery has been checked and is fully charged and working properly. The ignition, alternator and transmission are all working properly in good condition. I believe the dealership sold me a “Lemon” vehicle. The initial CarFax report didn’t disclose any mechanical or electrical issues. I paid a $6000 downpayment and have paid $15,999.98 so far. My monthly car payment is $999.98. This car isn’t safe to drive and I am seeking a financial settlement of $20,000 and for the dealership to take back the car without a negative ding on my credit report and no voluntary repossession listed on my credit report. [XXX] my car completely shut down and no longer would start. I had a brand new battery installed a few days prior. Called AAA 4x’s and they couldn’t jump start my car. They tested the alternator, starter, and transmission and there were no failed sensors. I didn’t have any warning lights. I had my car towed to my mechanic and he verified nothing was wrong with transmission, starter and alternator. I noticed there was a strong burn smell and something popped underneath the car causing the car to no longer start or turn on. I ended having to voluntary surrender the car back to Capital One Auto Finance (Account [XXX] ) on Monday [XXX] because the car no longer is operable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)