2019 CADILLAC ESCALADE — Problems, Recalls & Safety Data
N/A
Safety Rating
24
Owner Complaints
0
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2019 CADILLAC ESCALADE
The 2019 CADILLAC ESCALADE has received a total of 24 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 13 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (13 complaints), Suspension (3 complaints), and Unknown Or Other (2 complaints).
Recalls for the 2019 CADILLAC ESCALADE
There are no recalls on file with NHTSA for the 2019 CADILLAC ESCALADE. No Active Recalls
Owner Complaints for the 2019 CADILLAC ESCALADE
24 complaints have been filed with NHTSA for the 2019 CADILLAC ESCALADE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 13 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 1 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 1 | 0 |
| Carry Handle Shell Base | 1 | 1 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Loud knocking sound in the engine appeared out of nowhere. This is the same engine as what exists in the 2021 year models which does have a recall on them, but for some reason the 2019 models like I have are not included in the recall. I cannot drive the car for fear of the engine seizing up.
The engine has an Active Fuel Management system that has frequent failures of the lifters which causes the push rods to bend. This causes a misfire and the check engine light to illuminate. A broken piece of material entered the lower portion of the engine which could have caused an engine failure while on the highway. I had the vehicle towed to a dealership before a catastrophic failure occurred. Cadillac refuses to warranty this defect when the engine reaches 70k miles. The dealership sees this often and replaced the lifters on only one bank (head) at the cost of $4,000. This occurred on my 2018 Escalade which was under warranty at the time. They had to replace the camshaft and all the lifters on that vehicle.
The engine valvetrain is suspected, specifically an AFM (Active Fuel Management) lifter or related lifter/oil control component. The vehicle and affected components are intact and available for inspection upon request. An unresolved internal engine malfunction presents a risk of sudden power loss, engine damage, or stalling while driving, which could increase the risk of a collision, particularly at highway speeds or in traffic. The issue has been reproduced consistently by the vehicle owner. Diagnostic work has been performed by independent parties, including inspection of the exhaust system, belts, and valvetrain components. Further confirmation by a dealer has not yet occurred. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. Independent mechanical inspection and repairs have been performed. No warning lamps or messages were displayed. Symptoms include a delayed chirping/ticking noise beginning approximately 20–30 seconds after engine startup, which is repeatable and changes with engine load and cylinder deactivation behavior.
The contact owns a 2019 Cadillac Escalade. The contact stated that there was an abnormal whining sound coming from the engine with the check engine warning light illuminated on the instrument panel. The vehicle was taken to dealer; however, the dealer was unable to duplicate a failure. Recently, the contact stated that the check engine warning light illuminated on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 48,000.
Safety Rating for the 2019 CADILLAC ESCALADE
NHTSA has not yet tested the 2019 CADILLAC ESCALADE in its New Car Assessment Program.
Technical Service Bulletins for the 2019 CADILLAC ESCALADE
General Motors, LLC has issued 13 technical service bulletins (TSBs) for the 2019 CADILLAC ESCALADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20NA212 — ENGINE
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
20NA055 — POWER TRAIN:AUTOMATIC TRANSMISSION
This technical bulletin provides a procedure to program the ECM to correct the customers concern.
20NA112 — POWER TRAIN
This technical bulletin advises the technician to validate the code and reset if found the cause of the customers concern.
PIT5586D — ELECTRICAL SYSTEM
This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011,...
19NA004 — WHEELS
This technical bulletin provides repair information to correct a customer concern of hearing a squeak or creak from the right rear of vehicle while driving.
PIT5307G — SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should...
PIE0506A — ELECTRICAL SYSTEM:STARTER ASSEMBLY
This engineering informational bulletin is requesting information that the dealer needs to call the engineer listed if a customer has received error message 220_7 when trying to remote start their vehicle with mobile app.
18367 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:INPUT
Customer Satisfaction. Certain vehicles, equipped with the 10-speed automatic transmission (RPO MF6), may have a condition in which the transmission manual shaft pin was not seated properly. If the shaft pin were to migrate out of position, the driver may find they cannot shift the vehicle into any gear other...
PIT5594A — ELECTRICAL SYSTEM
This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.
PIT5438E — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the...
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2019 CADILLAC ESCALADE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC ESCALADE
- 2014 CADILLAC ESCALADE — 29 complaints
- 2015 CADILLAC ESCALADE — 137 complaints
- 2016 CADILLAC ESCALADE — 113 complaints
- 2017 CADILLAC ESCALADE — 71 complaints
- 2018 CADILLAC ESCALADE — 27 complaints
- 2019 CADILLAC ESCALADE (current)
- 2020 CADILLAC ESCALADE — 11 complaints
- 2021 CADILLAC ESCALADE — 67 complaints
- 2022 CADILLAC ESCALADE — 80 complaints
- 2023 CADILLAC ESCALADE — 145 complaints
- 2024 CADILLAC ESCALADE — 49 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints