2019 CADILLAC ESCALADE Suspension Problems
3 NHTSA complaints on file
Suspension Issues in the 2019 CADILLAC ESCALADE
3 suspension complaints have been filed with NHTSA for the 2019 CADILLAC ESCALADE. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.
3
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
All Suspension Complaints
My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just started flashing, the vehicle attempted to turn over and made terrible knocking noises in the engine compartment. The final straw for us was on July 13th when my wife placed our then 7 month old son in the car after church with the remote start feature working, placed his diaper bag in the vehicle with keys inside...
When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the Pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will Gm find and fix the defect or they can just give me a brand new car.
This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.