2025 CADILLAC ESCALADE — Problems, Recalls & Safety Data
5/5
Safety Rating
16
Owner Complaints
0
Recalls
25
Service Bulletins
0
Investigations
Overview of the 2025 CADILLAC ESCALADE
The 2025 CADILLAC ESCALADE has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 25 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (6 complaints), Electrical System (3 complaints), and Engine And Engine Cooling (1 complaint).
Recalls for the 2025 CADILLAC ESCALADE
There are no recalls on file with NHTSA for the 2025 CADILLAC ESCALADE. No Active Recalls
Owner Complaints for the 2025 CADILLAC ESCALADE
16 complaints have been filed with NHTSA for the 2025 CADILLAC ESCALADE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2025 Cadillac Escalade. While driving 55 MPH on the highway, the vehicle experienced sudden and catastrophic engine failure. The contact was able to pull over safely onto the service road. The oil pressure and temperature messages were displayed at the time of the failure. Upon research, the failure was linked to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The vehicle was towed to an independent mechanic. The vehicle was later towed to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about a buyback; however, the manufacturer declined to buy back the vehicle. The failure mileage was approximately 12,000. The VIN was not available.
The contact owns a 2025 Cadillac Escalade. While driving 55 MPH on the highway, the vehicle experienced sudden and catastrophic engine failure. The contact was able to pull over safely onto the service road. The oil pressure and temperature messages were displayed at the time of the failure. Upon research, the failure was linked to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The vehicle was towed to an independent mechanic. The vehicle was later towed to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about a buyback; however, the manufacturer declined to buy back the vehicle. The failure mileage was approximately 12,000. The VIN was not available.
I PURCHASED A 2025 CADILLAC ESCALADE IN APRIL 2025 AND IGOT 9300 MILES AND THE LIFTER NOISE IS LIKE TYPE WRITER THAT SPEEDS UP WITH ACCELERATION AND THE TAPING IS LOUD I CAN NOT DRIVE IT ANYMORE BECAUSE I DONT WANT TO BE STRANDED IN THE MIDDLE OF NOWHERE
I am reporting serious and repeated safety defects involving loss of vehicle control in my 2025 Cadillac Escalade Sport Platinum. The vehicle has experienced multiple incidents of uncommanded braking (“phantom braking”) while driving at approximately 45 mph with no driver input and no obstacles present. The vehicle has also slammed on the brakes while reversing into a parking space, then became locked and would not move until shifted into PARK and reset, leaving me stuck in the roadway. In another incident, while stopped at a traffic light with the vehicle in DRIVE, the vehicle shifted itself into PARK without any driver input. Additionally, the vehicle has produced uncommanded system activity while powered off overnight, followed by a “Service 4 Wheel Drive” warning. These incidents represent loss of vehicle control and create a serious risk of collision, injury, or death. The issues have occurred multiple times, are intermittent, and have not been repaired despite dealer inspection. The vehicle is unsafe to operate.
I am reporting serious and repeated safety defects involving loss of vehicle control in my 2025 Cadillac Escalade Sport Platinum. The vehicle has experienced multiple incidents of uncommanded braking (“phantom braking”) while driving at approximately 45 mph with no driver input and no obstacles present. The vehicle has also slammed on the brakes while reversing into a parking space, then became locked and would not move until shifted into PARK and reset, leaving me stuck in the roadway. In another incident, while stopped at a traffic light with the vehicle in DRIVE, the vehicle shifted itself into PARK without any driver input. Additionally, the vehicle has produced uncommanded system activity while powered off overnight, followed by a “Service 4 Wheel Drive” warning. These incidents represent loss of vehicle control and create a serious risk of collision, injury, or death. The issues have occurred multiple times, are intermittent, and have not been repaired despite dealer inspection. The vehicle is unsafe to operate.
Safety Rating for the 2025 CADILLAC ESCALADE
The 2025 CADILLAC ESCALADE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CADILLAC ESCALADE
General Motors, LLC has issued 25 technical service bulletins (TSBs) for the 2025 CADILLAC ESCALADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
654.50 — UNKNOWN OR OTHER
• Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking. • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected...
PIT6224B — UNKNOWN OR OTHER
This Preliminary information communicates the Heavy Fuel Usage message in the DIC is normal due to low fuel range and current driving habits, or low fuel range and vehicle is idling.
PIT6302B — UNKNOWN OR OTHER
This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to fully seat the turn signal switch bracket to correct the noise.
PIT6374B — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the DRL or turning signal being inoperative and dealership are to replace the head light assembly.
PIT6374A — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the DRL or turning signal being inoperative and dealership are to replace the head light assembly.
PIT6374 — UNKNOWN OR OTHER
This Preliminary information communicates an issue with the DRL or turning signal being inoperative and dealership are to replace the head light assembly.
25-NA-101 — ELECTRICAL SYSTEM
This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
25-NA-101 — AIR BAGS
This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
25-NA-101 — SEATS
This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passenger presence module.
25-NA-097 — WHEELS
This service Bulletin provides information on the correction of that one or more Tire Pressure Monitor Sensor (TPMS) showing dashes after recent dealer service or after picking up a newly purchased vehicle.
Showing 10 of 25 technical service bulletins.
NHTSA Investigations for the 2025 CADILLAC ESCALADE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC ESCALADE
- 2020 CADILLAC ESCALADE — 11 complaints
- 2021 CADILLAC ESCALADE — 67 complaints
- 2022 CADILLAC ESCALADE — 80 complaints
- 2023 CADILLAC ESCALADE — 145 complaints
- 2024 CADILLAC ESCALADE — 49 complaints
- 2025 CADILLAC ESCALADE (current)
- 2026 CADILLAC ESCALADE — 6 complaints
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints