2011 CADILLAC CTS Electrical System Problems
18 NHTSA complaints on file
Electrical System Issues in the 2011 CADILLAC CTS
18 electrical system complaints have been filed with NHTSA for the 2011 CADILLAC CTS. Of these, 1 involved a crash, 3 involved a fire, and 1 resulted in injury.
18
Complaints
1
Crashes
3
Fires
1
Injuries
0
Deaths
All Electrical System Complaints
Water leaking in car like raining in car. The car radio and air conditioner panel wouldn’t turn off . It was draining batter after car would be turned off. Then after that water continues to leak. Took out fuse to stop from draining battery but had to buy new battery. Water continues to leak through car. Now ignition switch unable to turn off car . Unhooking the battery and fuse only way to turn off car. Take car to good year for diagnostics and was told water in car ( this I know cause I see raining in car.) This problem has been on going for a few years with the raining. I being unknowing that this would happen. Unable to give Goodyear 4000 dollars to fix problem with no guarantee it would fix problem. My friend that owns shop had to take seats and to find the water in...
The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's side of the vehicle. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that after turning off the vehicle, the infotainment system, the heating system, the A/C, and the engine failed to turn off. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuse box and wiring needed to be replaced due to the electrical failure. The contact stated that upon disconnecting the battery and removing the fuse, the vehicle turned off. The vehicle was taken to an independent mechanic, where the contact was informed that water was leaking...
Heated seat when turned on caught on fire, burned me & the seat has burned leather. No warnings or lamps came on. It is available for inspection upon request.
AFTER A 45 MINUTE DRIVE AND RETURNING HOME I PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. THE CAR DROVE PERFECTLY NORMAL AS ALWAYS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR. THERE WERE NO WARNING LIGHTS OR ANYTHING ELSE TO INDICATE A PROBLEM WITH THE CAR. I ENTERED MY HOUSE AND AS I WALKED PASTED MY KITCHEN WINDOW I COULD SEE FLAMES COMING OUT FROM UNDER THE HOOD ON THE DRIVER SIDE OF THE VEHICLE IT WAS ONLY A COUPLE OF MINUTES SINCE FROM THE TIME I ENTERED MY HOUSE. WITHIN 5 MINUTES THE ENTIRE CAR WAS ENGULFED WITH FLAMES. AFTER THE FIRE DEPARTMENT EXTINGUISHED THEN FIRE I ASKED WHAT COULD HAVE CAUSE THE FIRE. I WAS TOLD IT WAS PROBABLY AN ELECTRICAL OR A FUEL MALFUNCTION.
I PURCHASED A NEW 2011 CADILLAC CTS4 IN AUGUST 2012 FROM HERB CHAMBERS CADILLAC IN LYNNFIELD MA. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 60,000 MILES. THIS PROBLEM AFFECTS VIRTUALLY ALL (TENS OF THOUSANDS!) CADILLAC CTS AND SRX VEHICLES BUILT SINCE 2008. AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTICED THAT CONDENSATION APPEARED IN THE HEADLIGHT ASSEMBLIES AFTER DRIVING IN OR PARKING IN THE RAIN. THE CONDENSATION WOULD NATURALLY EVAPORATE DURING EVAPORATE AFTER THE RAIN STOPPED. OVER TIME, THE LOW BEAMS BECAME DIMMER AND DIMMER. THEY HAVE BECOME SO DIM THAT DRIVING IN OTHER THAN WELL-LIT AREAS IS DANGEROUS. I CONTACTED THE MIKE ANAGNOS, SERVICE MANAGER AT HERB CHAMBERS CADILLAC. I PRESENTED THE PROBLEM TO HIM. WITHOUT INSPECTING THE CAR, HE STATED THAT THIS WAS A COMMON PROBLEM AND THAT THE HEADLIGHTS AND HEADLIGHT WIRING HARNESS NEEDED TO BE REPLACED. HE STATED THE REPLACEMENT OF TWO...
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS IN PARK, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN ELECTRONICALLY FROM THE INSIDE. THE CONTACT HAD TO MANUALLY PULL A LEVER TO OPEN THE DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
LETTER FROM SENATOR MARKEY ON BEHALF OF CONSTITUENT RE 2011 CADILLAC CTS RECALL NOTICE. *SMD THE CONSUMER RECEIVED AN IGNITION RECALL NOTICE IN THE SUMMER OF 2014. THE CONSUMER ASSUMED THE DEALER WAS GOING TO REPLACE THE FAULTY IGNITION SWITCH. HOWEVER, THEY ONLY REMOVED THE OTHER KEYS FROM HIS KEY RING. *JB
MY CTS WAS IN A NON GM AUTHORIZED MECHANICS SHOP HAVING OIL CHANGE AND BRAKES DONE. WHILE WORKING IN THE CAR I ASKED TO HAVE THEM LOOK AT MY REAR ASSIST CAMERA. THE CAMERA AND WIRING TO THE CAMERA WERE ACTUALLY SMOLDERING AT THIS POINT. MY MECHANIC ALSO TOLD ME THAT THE TRANSFER CASE WAS LEAKING AND THAT THE CENTRAL DRIVE SHAFT WAS BAD. MY MECHANIC REMOVED THE SMOLDERING REAR ASSIST CAMERA, PUT THE CTS BACK TOGETHER AND I DROVE IT OVER TO THE CADILLAC DEALERSHIP TO HAVE THE WARRANTY WORK DONE ON TRANSFER CASE AND DRIVE SHAFT. MY MECHANIC ALSO REPLACED THE SMOLDERING CAMERA AND GAVE IT TO ME IN A BUBBLE WRAPPED BAG ALONG WITH WIRE HARNESS. YOU CAN SEE WHERE FIRE OCCURRED ON THE CAMERA AND THE SMOLDERING WIRES. THE SERVICE MANAGER AT CROWN CADILLAC GAVE ME THE PRODUCT ALLEGATION PHONE NUMBER WHICH I CALLED AND GOT...
2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL. *TGW THE CONSUMER STATED THE RECALL REMEDY, WAS NOTHING MORE THAN A BAND-AID, TO COVER-UP A MUCH MORE SERIOUS PROBLEM. *JB
2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL# 14872.* LD CONSUMER WRITES ADDITIONAL CORRESPONDENCE RELATED TO A RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER CALLED ANOTHER DEALER AND THEY WERE ABLE TO DO THE REPAIRS. *JB UPDATED 11/05/14
2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND HE WOULD LIKE TO KNOW, IF THE RECALL HAD ANYTHING TO DO WITH IT. *JB
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V341000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I DON"T OWN THE VEHICLE ANY LONGER - PLEASE STOP SENDING NOTICES TO ME - *TR
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED AWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVE SHAFT CENTER JOINT BOLT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPING. NO SOUND WAS MADE BUT SIMPLY EVERYTHING LOST ALL POWER AND FORCED ME TO COAST INTO TRAFFIC...TWICE!! I THREW THE CAR INTO NEUTRAL TO TRY AND RESTART IT WITH NO LUCK. IT WOULDN'T EVEN TURNOVER. I HAD TO COME TO A FULL STOP (COASTING TO SIDE OF ROAD AFTER HAVING TRAFFIC FLY BY ME ON A 3 LANE HIGHWAY) AND THEN THE CAR WOULD RESTART LIKE NOTHING HAPPENED. I TOOK THE CTS TO KEN DIXON CHEVY/CADILLAC (NOW WALDORF CADILLAC) IN WALDORF, MD AND ALSO TO CAPITOL CADILLAC IN GREENBELT,...
ON MULTIPLE OCCASIONS MY REAR VIEW CAMERA WHICH IS SUPPOSED TO ENGAGE WHEN THE CAR IS IN REVERSE, HAS FAILED TO COME ON THUS CREATING A BLIND BACK-UP SITUATION. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG YET THE PROBLEM CONTINUES AT LEAST ONCE A MONTH. THE DEALER DID SAY OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,747. UPDATED 02/15/12*LJ THE CONSUMER STATED ALL POWER TO THE DASHBOARD, STEERING AND BRAKES CEASED DURING THE FAILURE. THE SERVICE TECHNICIAN WAS UNABLE TO DETERMINED THE CAUSE OF THE STALLING, BUT A SOFTWARE DOWNLOAD HAD BEEN PERFORMED THAT WOULD PROBABLY TAKE CARE OF THE PROBLEM. UPDATED 02/24/12 THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/12
Other 2011 CADILLAC CTS Problem Areas
Air Bags
23 complaints
Power Train
20 complaints
Engine
13 complaints
Steering
11 complaints
Exterior Lighting
7 complaints
Service Brakes
6 complaints
Vehicle Speed Control
6 complaints
Seats
4 complaints
Unknown Or Other
4 complaints
Electronic Stability Control Esc
3 complaints
Structurebody
3 complaints
Tires
3 complaints
Wheels
3 complaints
Engine And Engine Cooling
2 complaints
Fuelpropulsion System
2 complaints
Power Traindrivelinedriveshaft
2 complaints
Structurebodydoor
2 complaints
Suspension
2 complaints
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Exterior Lightingheadlights
1 complaint
Power Traindriveline
1 complaint
Seat Belts
1 complaint
Structure
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structureframe And Members
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Tiressidewall
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilityglass Siderear
1 complaint