2020 BMW X5 Unknown Or Other Problems

My 2020 BMW X5 (VIN available upon request) is subject to safety recall 25V-644 due to a fire risk. The recall has been open since November 2025. BMW has confirmed there was no available remedy for an extended period, and a BMW-coordinated service visit on January 15, 2026 could not be completed due to dealership issues. Despite repeated follow-ups with BMW North America, there has been no confirmed repair date and no consistent transportation support while the safety recall remains unresolved. I am concerned about the prolonged delay in addressing this safety issue.

Starter can malfunction and start fire. Unable to park in garage due to potential fire risk. BMW is aware of the problem. Care was serviced at BMW dealer and said that they have no remedy. This recall is over 15 months old.

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through...

A few months ago there was a recall on my car (some problem with starter engine) and after few month I started the engine by pressing the brake pedal and pressing the start button. But the engine did not start, I saw smoke from under the hood, then I opened the hood and saw fire near the engine on the right (driver's) side. People in the parking lot helped put out the fire with a fire extinguisher while I called 911 for fire department, they came and recorded it (fire slip -[XXX]), [XXX}., Houston, Texas, 77043 (place where it happened). I have pictures and videos this incident. We were afraid that we would die in this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Shark fin antenna - Telematic control module malfunctioning. Seems to have a leak issue causing modules inside/under antenna to get wet from rain or car washes. This is causing an error message "SOS emergency call system malfunctioning", you will not be able to make calls under an emergency. Other issues include GPS, remote start, lane assist, adaptive cruise control etc... not working properly and potentially causing an accident on the road.

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety location services to fail. It is a complained about issue online from BMW owners. BMW will not replace or repair this faulty item either. "A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk...

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AUTO BODY SHOP THAT CURRENTLY HAS POSSESSION OF THE VEHICLE COULD NOT FIND ANYTHING WRONG WITH THE COMPUTER/ELECTRICAL SYSTEMS IN THE VEHICLE NOR WERE THEY ABLE TO RECREATE THE INCIDENT. I DO NOT KNOW HOW THOROUGH THEY LOOKED FOR PROBLEMS. BMW HAS BEEN NOTIFIED AND HOPEFULLY THEY WILL SEND A...

squeaking and grinding in steering column, overheated steering column to the touch. Took to local BMW and was informed it was an issue with steering rack (after two visits there) and part has to be ordered and replaced.

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR