NHTSA Complaint #11663702 — 2020 BMW X5

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11663702
Vehicle 2020 BMW X5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

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