NHTSA Complaint #11717073 — 2020 BMW X5
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11717073 |
| Vehicle | 2020 BMW X5 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My 2020 BMW X5 (VIN available upon request) is subject to safety recall 25V-644 due to a fire risk. The recall has been open since November 2025. BMW has confirmed there was no available remedy for an extended period, and a BMW-coordinated service visit on January 15, 2026 could not be completed due to dealership issues. Despite repeated follow-ups with BMW North America, there has been no confirmed repair date and no consistent transportation support while the safety recall remains unresolved. I am concerned about the prolonged delay in addressing this safety issue.
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