NHTSA Complaint #11329328 — 2020 BMW X5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11329328
Vehicle	2020 BMW X5
Component	UNKNOWN OR OTHER
Date of Incident	June 13, 2020
Date Filed	June 17, 2020
Mileage	170 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

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