2020 BMW X5 Engine Problems

Was driving at normal interstate speed when I received a warning on my dashboard to pull over and turn off engine —- low engine pressure, immediately. Call a tow. I immediately pulled over, turned off my car and contacted a tow. My vehicle was towed to the BMW dealership. I received an update that my oil pump failed. It’s almost $6k to replace and then stated not sure if that’ll truly fix the problem and to change the engine $28k. I began to do research and this is a known problem. Many owners have this problem- BMW is aware and began change the plastic part to metal in the subsequent years. I received no warning that it was beginning to fail and it is a safety hazard as I was on the interstate at the time.

The safety risk arises from inaccurate federal recall records maintained by BMW of North America. My vehicle had a safety recall for starter replacement (Recall 25V-644). This recall repair was already completed by an authorized BMW dealer, and the starter was replaced under warranty. However, BMW continues to list the recall as OPEN with “Remedy Not Available.” This creates a safety risk because inaccurate recall records may lead to improper vehicle safety status, incorrect regulatory reporting, and potential refusal of assistance if a starter-related failure or no-start condition occurs in the future. The problem has been confirmed by an authorized BMW dealer, and I have official service documentation showing that the recall repair was completed. The vehicle was inspected and repaired by BMW of Gwinnett Place. No warning lights were present after the repair. This complaint is not about a new mechanical failure, but about BMW’s failure to accurately update...

engine hesitates on startup and doesn't turnover. plenty of power, battery is fine. other models have been recalled, but for some reason, this model is not included. please extend this recall to include more models as the problem exists in other 2020 models not on the current recall list.

My 2020 BMW X5 experienced starter failure after completing recall campaign 24V-576 for starter electrical overload risk. The vehicle was subject to this recall which acknowledged a defect causing electrical overload to the starter system. I completed the required software update in late 2024, approximately 4 years after the vehicle was manufactured and exposed to the acknowledged defect. Following the recall repair, the starter system failed on three separate occasions over a six-week period. The most recent failure occurred while traveling with family, creating a safety risk by nearly stranding us in a remote location. The vehicle would not start despite multiple attempts, requiring emergency roadside assistance. The failing starter component has been diagnosed and confirmed by an authorized BMW dealership service center. The dealership provided a repair estimate of approximately $3,000 for starter replacement. The component is available for inspection upon request at the dealership. Prior to complete failure,...

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through...

The car caught on fire spontaneously when it was parked and locked. The fire started approximately 5 minutes after it was driven for 20 minutes. The fire started under the hood. There was light smoke to begin with which got worse after around 13 minutes and then flames started spewing out at the opening between the hood and the windshield. The car was fully engulfed in flames 5 minutes later with flames going as high as 2 floors. It was finally extinguished by the fire department. The car is currently with my insurance company in their tow yard.

Dear NHTSA, I am writing to report an issue with my vehicle, VIN: [XXX] , which appears to be related to a recall program. My dealer, BMW of Sherman Oaks #488, refuses to acknowledge the connection between the starter failure and the recall despite clear indications of this connection. I kindly request your assistance in investigating this matter and ensuring that the dealer complies with the recall requirements and provides the necessary corrective action. Thank you for your prompt attention to this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety location services to fail. It is a complained about issue online from BMW owners. BMW will not replace or repair this faulty item either. "A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk...

[XXX] my engine started stopped working even several times of trying the SUV didn’t star I took it to BMW Braman Miami center to fix the problem I was charged $3,997.18 since it wasn’t a recap of the engine starter yet I called my advisor Nasser Darwich for the recall reimburse after I get the letter from BMW USA & he told me it was no reimbursement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.

Starter malfunction caused engine to shut down in the middle . Message on screen indicated that the engine overheated and shut down was to prevent further damage. Drivetrain messages also appeared indicating that vehicle was ok to drive, but unfortunately wouldn't start/drive. Wouldn't shift to Neutral for towing. BMW dealer inspected vehicle, then replaced batteries and faulty starter. Event happened PRIOR to receiving notice re safety recall campaign no. 24V-576 for the engine starter remedy. Event happened without warning and about a mile from home , causing vehicle to stop in moving traffic on a very busy, 6 lane road. Policy were dispatched to help with traffic control and safety. Vehicle was inspected by and serviced by BMW dealer.

The contact owns a 2020 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.

cHECK ENGINE LIGHT IS ON AND BASED ON THE CODE THERE IS A PROBLEM WITH THE ACTIVE GRILL SHUTTERS. i DID SOME RESEARCH AND SEEMS THIS IS A COMMON PROBLEM WHERE THE ACTUATOR MOTOR MAY BE THE PROBLEM

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely 1-470-781-9727; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of Gwinnett Place and informed him that the key was in the cup, so I tried to place it on the dashboard. I did not understand why I received a malfunction message the key missing because the car would not go anywhere without a key, however, he asked me to send the picture to him and I did. As I was getting...