2017 AUDI A4 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

75

Owner Complaints

6 Crashes

1

Recall

ACTIVE RECALL

44

Service Bulletins

0

Investigations

Overview of the 2017 AUDI A4

The 2017 AUDI A4 has received a total of 75 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, SEATS. 44 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (21 complaints), Air Bags (13 complaints), and Unknown Or Other (9 complaints).

Recalls for the 2017 AUDI A4

NHTSA has recorded 2 recalls for the 2017 AUDI A4, potentially affecting up to 416,664 vehicles.

Recall 21V874000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 208,332 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...

Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.

Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...

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Recall 21V874000 — SEATS

| 208,332 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to...

Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.

Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is...

View full details →

Owner Complaints for the 2017 AUDI A4

75 complaints have been filed with NHTSA for the 2017 AUDI A4. Below is a breakdown by vehicle component.

Most Recent Complaints

#11703360 | FUEL/PROPULSION SYSTEM | | N/A miles
I have been trying to register my vehicle in California for several months, however, in order to do so, I need the car to pass SMOG. Initially I was told that the issue was related to an emissions sensor and that I had to drive the vehicle a few more miles to get the sensor to register properly. This turned out not to be the case. A short time later, the fuel gauge completely stopped working. I took it to an authorized Audi repair shop that told me the issue was related to a the "Fuel Tank Sending Unit". That part was replaced by the repair shop, however, the issue persisted. The authorized repair shop is now telling me that it the entire tank needs to be replaced in order to fix the issue.. I have searched and this seems to be a common issue among Audi vehicles; the sensor stops working and the gauge stops responding. Audi seems to know that this is an issue. Can this possibly be investigated.
#11682928 | EXTERIOR LIGHTING | | N/A miles
The headlights on my 2017 Audi A4 have developed stress cracks in the headlamp housing. According to the inspection performed by an authorized Audi dealer, these cracks will obscure headlight projection and lower the visibility range at night. The dealer specifically noted there were no signs of outside influence or misuse, and the issue is likely due to internal headlight temperature, external ambient temperature, and age. This defect directly impairs visibility and makes it unsafe to drive the vehicle at night or in low-light conditions. Headlights are a critical safety system. The problem has been confirmed and documented by the Audi dealership in a written inspection report. Audi of America has acknowledged that the defect is unrelated to misuse but refuses to fully assist with repairs, despite admitting it impacts visibility. The issue is ongoing and worsens with time. There were no warning lamps or dashboard messages related to the defect prior to its discovery. The vehicle and documentation are available for inspection upon request. This is a safety concern that puts me and others at risk due to reduced nighttime visibility.
#11631789 | UNKNOWN OR OTHER | | N/A miles
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to slowly delve into the screen functions to reprogram the transmission while driving in these dangerous conditions, but I don't know if I could always do it again, or if others might find it too confusing in the moment.
#11620159 | ENGINE | | N/A miles
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action Lawsuits for this same issue. I was fortunate I discovered the leak while the car was parked in my garage and wasn't on the freeway. It seems that VW/Audi USA hasn't corrected this issue leaving many people in danger of a possible breakdown and a premature costly repair. In addition, I was denied the Class Action Lawsuit extended warranty by 3 months. So this premature costly repair was on me. Thank you for all you do to keep us safe.
#11613948 | UNKNOWN OR OTHER | | N/A miles
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that was in use. As for the navigation or phone connection, this disconnection could result in a sudden dangerous situation. The manufacturer knows of this “bug” and has a software fix, but charges any customer whose vehicle is not still under warranty to diagnose and fix it.

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Safety Rating for the 2017 AUDI A4

The 2017 AUDI A4 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 AUDI A4

Volkswagen Group of America, Inc. has issued 44 technical service bulletins (TSBs) for the 2017 AUDI A4. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2054630_4 — ELECTRICAL SYSTEM

This TSB provides information when an SOS warning is displayed in the instrument cluster; DTCs B105313 and B153313 stored in the data bus diagnostic interface.

TSB_2054630_3 — ELECTRICAL SYSTEM

This TSB provides information when the SOS warning is displayed in the instrument cluster; DTCs B105313 and B153313 stored in the data bus diagnostic interface.

A3424712074761_1 — POWER TRAIN

This bulletin provides informion for when there is difficulty changing gear/complaints about changing gear - 1st and/or 2nd gear.

A9124242074414_1 — ELECTRICAL SYSTEM

This bulletin provides information about removing the battery in the tablet for the rear seat entertainment system.

A6824442072897_1 — EQUIPMENT

This bulletin provides information when the electric luggage compartment roll cover is inoperative.

A4623452070679_1 — SERVICE BRAKES, AIR:ANTILOCK

This bulletin provides information for when one or more DC is stored in the ABS control unit related to the parking switch; DTC C100C07 and/or C100C29.

A9123912070216_1 — EQUIPMENT:ELECTRICAL

This bulletin provides information for when the online traffic light information is not working or is missing in the virtual cockpit.

A9023062048009_5 — PARKING BRAKE

This bulletin provides instructions for a software update in instances where a customer reports a that the message "Parking brake: malfunction! Safely turn off the vehicle, See owner's manual" is shown. The concern cannot be duplicated, and no DTCs are stored.

DC91CDOBVideo — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

91CD Motion for Audi Connect Customer Onboarding Video

Circular91CDREV2 — EQUIPMENT:ELECTRICAL

AT&T has announced its plan to discontinue its 3G network in the U.S. starting in February 2022. This will impact the Audi connect services in certain 2017-2019 model year Audi vehicles. Added reminder that the customer should be asked if they want the retrofit kit installed (if the vehicle is...

Showing 10 of 44 technical service bulletins.

NHTSA Investigations for the 2017 AUDI A4

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI A4

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Other AUDI Models

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