Recall 20V343000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Defect in 2014-2017 JEEP CHEROKEE
RECALL This recall affects up to 67,248 vehicles.
Recall Summary
| NHTSA Campaign | 20V343000 |
| Manufacturer | Chrysler (FCA US LLC) |
| Vehicles Affected | 67,248 |
| Component | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT |
| Date Notified | |
| Affected Vehicles |
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Safety Consequence
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Related Recalls for JEEP
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V741000 | 2022 JEEP GRAND CHEROKEE | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 320,068 | |
| 24V838000 | 2018 JEEP GRAND CHEROKEE | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 206,502 | |
| 25V575000 | 2025 JEEP WAGONEER S | STRUCTURE:BODY | 8 | |
| 25V576000 | 2022 JEEP GRAND CHEROKEE | ELECTRICAL SYSTEM:PROPULSION SYSTEM | 91,787 | |
| 25V574000 | 2025 JEEP WAGONEER S | POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL | 75 | |
| 25V593000 | 2025 JEEP GRAND WAGONEER | STRUCTURE:EXTERIOR TRIM | 163,735 | |
| 25V472000 | 2024 JEEP GRAND CHEROKEE | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT | 121,398 | |
| 25V527000 | 2024 JEEP WRANGLER | TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 22,906 | |
| 25V430000 | 2023 JEEP GRAND CHEROKEE | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 1,689 | |
| 25V174000 | 2025 JEEP WAGONEER S | EXTERIOR LIGHTING:HEADLIGHTS | 3,919 |