Recall 25V472000 — SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Defect in 2023-2024 JEEP GRAND CHEROKEE
RECALL This recall affects up to 121,398 vehicles.
Recall Summary
| NHTSA Campaign | 25V472000 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles Affected | 121,398 |
| Component | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT |
| Date Notified | |
| Affected Vehicles |
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Safety Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Related Recalls for JEEP
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V741000 | 2022 JEEP GRAND CHEROKEE | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 320,068 | |
| 24V838000 | 2018 JEEP GRAND CHEROKEE | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 206,502 | |
| 25V575000 | 2025 JEEP WAGONEER S | STRUCTURE:BODY | 8 | |
| 25V576000 | 2022 JEEP GRAND CHEROKEE | ELECTRICAL SYSTEM:PROPULSION SYSTEM | 91,787 | |
| 25V574000 | 2025 JEEP WAGONEER S | POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL | 75 | |
| 25V593000 | 2025 JEEP GRAND WAGONEER | STRUCTURE:EXTERIOR TRIM | 163,735 | |
| 25V527000 | 2024 JEEP WRANGLER | TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 22,906 | |
| 25V430000 | 2023 JEEP GRAND CHEROKEE | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 1,689 | |
| 25V174000 | 2025 JEEP WAGONEER S | EXTERIOR LIGHTING:HEADLIGHTS | 3,919 | |
| 25V083000 | 2022 JEEP GRAND CHEROKEE L | EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT | 133 |