NHTSA Complaint #8016452 — 2002 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 8016452
Vehicle 2002 FORD EXPLORER
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MA

Consumer Description

WHILE PARKED WITH REAR WINDOW OF LIFTGATE RAISED FOR ABOUT 30 MINUTES, IT WAS SHATTERED. OCCUPANT DID GET CUT BY PIECES FLYING OF GLASS. TEMPERATURE THAT DAY WAS ABOUT 70 DEGREES. A WITNESS SAW THE INCIDENT, AND TOLD THE OTHER PARTY THAT THE YOUNG LADY DIDN'T DO ANYTHING TO CAUSE THIS. GLASS/ASSEMBLY IS BEING ORDERED AND GLASS HAS BEEN MODIFIED. A FORD DEALERSHIP TOLD HER THAT THEY HAVE NEVER HEARD OF AN INCIDENT LIKE THIS. PLEASE DESCRIBE DETAILS. *AK PE04045.PCO

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