NHTSA Complaint #10638874 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10638874
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	September 20, 2014
Date Filed	September 25, 2014
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE), BUT THE FAILURE WAS NOT REMEDIED. THE LIFTGATE HINGE FRACTURED AND CAUSED THE GLASS TO SHIFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

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