NHTSA Complaint #749362 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	749362
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	July 20, 2001
Date Filed	August 1, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

FOUR HOURS AFTER NEW VEHICLE WAS COLLECTED FROM DEALER, GLASS TAILGATE EXPLODED ON BEING CLOSED GENTLY. COMPLETE REAR WINDOW SHATTERED WITH SUCH FORCE THAT METAL COMPONENTS OF THE DOOR WERE BADLY BENT AND SCRATCHED. GLASS WAS SCATTERED OVER A RADIUS OF 20 FEET, INCLUDING INTO THE BACK SEATS AND ONTO THE ROOF. MY RIGHT LEG WAS CUT IN THREE PLACES. LUCKILY, MY CHILDREN WERE NOT IN OR AT THE BACK AT THE TIME OF THE EXPLOSION. THE ENTIRE DOOR WAS REPLACED BY THE DEALER WITHIN FOUR BUSINESS HOURS. UNLESS RECALLED, THIS APPARENTLY COMMON DEFECT WILL RESULT IN SERIOUS INJURY. *AK PE04045.PCO

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