NHTSA Complaint #11718473 — 2018 JEEP WRANGLER

This is a follow-up to NHTSA Complaint Number 11684726, submitted to provide additional information after the dealer diagnosis confirmed the defect. My 2018 Jeep Wrangler Sahara has experienced a complete Instrument Panel Cluster (IPC) failure, which has been diagnosed and confirmed by an authorized Jeep dealership. The instrument cluster remains blank during vehicle operation and is available for inspection upon request. As a result, I cannot view critical safety information including the speedometer, fuel level, warning lamps, turn signals, and other required driver displays. This creates a significant safety risk, as I am unable to monitor vehicle speed or receive warning indicators while driving. The vehicle has also experienced related electronic failures consistent with network communication disruption, including loss of the center infotainment display, radio failure, and HVAC malfunction with the defroster stuck in full operation and unresponsive to controls. Stellantis has declined repair assistance despite dealer confirmation. This failure mode is consistent with Recall 24V-652, which identifies internal instrument cluster failure resulting in blank displays. However, my VIN is not currently included in the recall population. Given the confirmed failure and safety impact, I respectfully request NHTSA review whether additional VIN ranges, including my vehicle, should be included. [XXX] [XXX] [XXX] Vehicle: 2018 Jeep Wrangler Sahara VIN: [XXX] Stellantis Case Number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)