NHTSA Complaint #11705512 — 2018 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11705512
Vehicle 2018 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Dash cluster will go blank upon starting. This has happened every few weeks since I bought it in Nov 2019. Reported to local dealership in ealry 2020, but when you turn off Jeep, the next time it restarts, everything looks fine and they could not reproduce the problem at the dealership and had no answers as they had not seen it before, as no codes were being given. I never went back since i was told they had no answers. When it happens, you are driving blind-No digital speedometer, warning lights or gas gauge when it happens. Now the most recent issue, the security system light comes on randomly upon starting. Also have to push start button more than once to get it to actually start, so this could be different issues. A recall for the cluster finally came out last year i think, but my Jeep was not on the recall list even though it DOES have the problem and has had it for years. Would love some help or guidance!

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