NHTSA Complaint #11714713 — 2018 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714713
Vehicle 2018 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

My 2018 Jeep Wrangler Sahara is experiencing a complete and permanent failure of the instrument panel cluster, which has gone entirely black. This is the exact safety defect described in Recall 24V-652 (Jeep Recall Code 30B), yet my VIN is currently being excluded from coverage. This is a severe safety hazard as I have suffered a total loss of critical safety information; I cannot see my vehicle speed, fuel level, engine temperature, or any vital warning lights while driving. This defect leaves me unable to monitor the vehicle's operation, significantly increasing the risk of a crash or being stranded, and a local dealership has quoted me thiusands to repair this known manufacturing defect. I am requesting that the NHTSA investigate why my vehicle is excluded from this recall despite exhibiting identical hardware failure symptoms.

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