NHTSA Complaint #11709591 — 2018 JEEP WRANGLER

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 55 - 65 MPH, the instrument panel suddenly failed to illuminate, then completely went black. While attempting to fix the failure, an image of the type of vehicle was displayed, and the instrument panel illuminated intermittently. Over time, the instrument panel only illuminated with a blue light but failed to display the temperature, mileage, and other necessary safety information. The contact became aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.