NHTSA Complaint #11709354 — 2020 NISSAN ALTIMA

I received a Recall # R25B1 for my Nissan Altima 2020. I visited my local Nissan Dealer in Chelmsford, MA, on December 30, 2025. They explained that they saw an issue and that I would need a new engine. There are 32,000 miles on this vehicle. They began the process but were then told by Nissan Corporate that it did not meet the requirements of the recall, and they would not be replacing it. I am in the process of heading on a long driving trip and am very concerned with how this was handled. Nissan Customer Relations explained it wasn't covered under warranty, which has nothing to do with a recall. I am very frustrated and disappointed in Nissan. The mechanics at Nissan in Chelmsford took photos and sent them to Nissan, and they still denied it. With the car only having 32000 miles on it, it was probably if anything at the beginning of the failure. Please advise on going forward.