NHTSA Complaint #11699694 — 2020 NISSAN ALTIMA

Unknown. The engine started have overheating issues but never was ran in the overheated zone. We took the car to the dealer and was told the head was cracked. We questioned how that was possible if we never ran it in the overheated zone. We were told they did not know but that several other Customers in the last few weeks have had the same issue. Then we heard about the recall but was told our car was not affected. It needs to be reevaluated. We never ran the car hot.