NHTSA Complaint #11708655 — 2020 NISSAN ALTIMA

Door lock actuator will not function properly, causing my car to “lock” with my keys inside the vehicle. This is available for inspection upon request. This is a safety hazard because my drivers side, and both back doors do not lock properly and can be accidentally opened when driving. Mount Airy Nissan has been notified of this problem and have inspected my vehicle, and agrees there’s an issue. There were no warnings or notifications displayed prior to them going out. I bought the vehicle in October of 2024 unknowing the back drivers side door lock actuator was already broken. After going into a store, and accidentally locking my keys inside the vehicle, I realized there was a problem with the lock since I was able to open the back driver side door without needing to press the unlock button on my key fob. After this realization, my back passenger side and driver side door lock actuator broke.