NHTSA Complaint #11703886 — 2020 NISSAN ALTIMA

The contact owns a 2020 Nissan Altima. The contact stated that while driving at 55 MPH, the vehicle stalled in the middle of the expressway. The contact turned off and restarted the vehicle, and the engine started knocking significantly. There was no warning light illuminated. The contact was able to slowly pull over to the side of the road. The vehicle was towed to the residence. The vehicle was later driven to the dealer, where it was test-driven. The dealer informed the contact that there was smoke coming from the vehicle, and the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The contact related the failure to NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was unknown.