NHTSA Complaint #11706548 — 2021 INFINITI QX50 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11706548
Vehicle	2021 INFINITI QX50
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	December 14, 2025
Date Filed	December 22, 2025
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Infiniti QX50. The contact stated that while driving 70 MPH, the vehicle experienced phantom braking. There was an unknown message displayed on the instrument panel. The failure had occurred twice. The vehicle was taken to the dealer, who informed the contact that the failure was a known issue; however, there was no repair available. The vehicle was not repaired. The contact stated that the windshield had previously been replaced, but was installed incorrectly, which could have caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. The VIN was not available.

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