NHTSA Complaint #11680672 — 2021 INFINITI QX50 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11680672
Vehicle	2021 INFINITI QX50
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	July 10, 2025
Date Filed	August 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

While driving on the highway and having no visible vehicle in front of me; my car automatically slams on the breaks and the Emergency Braking system light comes up on the dashboard briefly and then disappears. This has occurred multiple times while driving on highway speeds. It is concerning because there has been no evident or visible vehicles in front of my vehicle when my car abruptly slams on the brakes. To me this is a safety concern. I had mentioned this concern to the service advisor at Infiniti, but he said it would cost approximately $200 just to diagnose it. My vehicle is currently at a Infiniti dealership. They found a lot of metal debris inside the oil pan.

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