NHTSA Complaint #11711840 — 2021 INFINITI QX50

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11711840
Vehicle	2021 INFINITI QX50
Component	ENGINE
Date of Incident	January 14, 2026
Date Filed	January 19, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I took my vehicle into Roswell Infiniti to repair/replace the engine bearings as instructed on the recall notice and as it has been making noises and I have experienced rough driving. The workers did not repair or replace the bearings. And when I reported rough driving and problems with the engine, they offered to charge me $175 for a diagnostic fee. The engine is still driving rough and making knocking noises.

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