NHTSA Complaint #11677355 — 2021 INFINITI QX50 SERVICE BRAKES

Complaint Details

ODI Number	11677355
Vehicle	2021 INFINITI QX50
Component	SERVICE BRAKES
Date of Incident	July 13, 2025
Date Filed	July 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

3 separate accounts of automatic braking (phantom braking ) has occurred on the last year and electronic emergency brake would not engage 3 times in one day. Worried about rear end collision due to my car braking on its own. Brought to an infinity dealer who tested it with software (unknown type or version)and found no codes.

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