NHTSA Complaint #11706399 — 2019 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11706399
Vehicle	2019 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2025
Date Filed	December 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? 12V battery How was your safety or the safety of others put at risk? Vehicle unable to start. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by independent service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning of impending failures. 2/17/2020, vehicle purchased new from Toyota of Morristown (NJ). 2/23/2023, vehicle's (3 year old; 1 week outside of warranty) original OEM 12V battery failed and was replaced with Toyota OEM 12V battery (Part #2880031291) by independent service center ($376.61). 12/18/2025, vehicle's (less than 2 year old) replacement Toyota OEM 12V battery failed and was replaced with Toyota OEM 12V battery by independent service center ($407.88).

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