NHTSA Complaint #11711297 — 2019 TOYOTA HIGHLANDER POWER TRAIN

Complaint Details

ODI Number	11711297
Vehicle	2019 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	December 14, 2025
Date Filed	January 15, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Transmission failure resulted in sudden loss of power while driving, creating a safety risk in traffic. Vehicle was unable to accelerate and required immediate repair. Put myself and my children at risk, as the car suddenly died while I was driving it. Prior to this, there were not issues. Has been routinely maintained and only has approx 83k miles. Toyota agreed that the transmission is the only issue with my car but won't cover the cost to replace it (10k) or the cost of a loaner vehicle. I have been without a car for almost a month while the (refurbished) transmission is on backorder.

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