NHTSA Complaint #11716528 — 2019 TOYOTA HIGHLANDER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11716528 |
| Vehicle | 2019 TOYOTA HIGHLANDER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
While driving, my vehicle experienced a sudden transmission failure. The vehicle began to lose power and was unable to shift properly, making it difficult and unsafe to continue driving. I had the vehicle inspected and the transmission is currently being rebuilt. The mechanic performing the rebuild has stated that the failure was caused by a faulty build and a manufacturer defect, not normal wear and tear. I am currently awaiting written documentation from the mechanic confirming this, which will be submitted once received.
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