NHTSA Complaint #11715481 — 2019 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11715481
Vehicle 2019 TOYOTA HIGHLANDER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

On Sunday, February 1st 2026 during sub-freezing temperatures The vehicle's 8-speed automatic transmission (UA80) experienced a complete mechanical failure while driving. This resulted in a sudden and total loss of vehicle propulsion, requiring the car to be towed. Prior to the failure, the vehicle's AWD system indicator light was illuminated. The failure was diagnosed by Alexandria Toyota on February 3rd of 2026 as a catastrophic internal transmission failure requiring full replacement of the transmission Assembly with cooler (see attached quote). This defect causes an unreasonable safety risk by potentially stranding the vehicle in moving traffic or causing a crash due to unexpected loss of power.

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