NHTSA Complaint #11701297 — 2024 JEEP WRANGLER 4XE

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated while driving at approximately 35 MPH, the vehicle started to lose drive power. The contact stated that the accelerator pedal was depressed but the vehicle felt like it was stalling. The contact stated that the failure also occurred while driving on the highway or while attempting to merge onto the highway. The contact stated that there were no warning lights illuminated, but the speedometer displayed that the vehicle was decelerating, and the battery charge meter displayed that the battery had no charge. Additionally, the contact stated that the vehicle had started to slow independently while driving below 40 MPH. There was no warning light illuminated. The contact had taken the vehicle to a dealer several times, and it was diagnosed and determined that several software updates needed to be performed. Additionally, the dealer later replaced the charging port and an electrical harness. The vehicle was repaired; however, the failure persisted. The manufacturer was informed of the failure. The contact related the electrical failures to NHTSA Campaign Number: 25V741000 (Electrical System). The failure mileage was approximately 10,000.