NHTSA Complaint #11700090 — 2018 RAM 2500
SERVICE BRAKES, HYDRAULIC issue reported to NHTSA
Complaint Details
| ODI Number | 11700090 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
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