NHTSA Complaint #11700029 — 2019 FORD FLEX

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number	11700029
Vehicle	2019 FORD FLEX
Component	BACK OVER PREVENTION
Date of Incident	January 1, 2023
Date Filed	November 18, 2025
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.

Related Complaints for the 2019 FORD FLEX

Other BACK OVER PREVENTION Complaints

#11717601 — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11716149 — February 6, 2026 — The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over P...

#11715873 — February 5, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became i...

#11714235 — January 29, 2026 — See attached document for complaint.

#11713878 — January 28, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera display blacked out....

Recent Complaints for the 2019 FORD FLEX

#11717601 — STRUCTURE — February 12, 2026 — The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure...

#11717355 — SUSPENSION — February 11, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the v...

#11716860 — STRUCTURE:BODY — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11716860 — VISIBILITY/WIPER — February 9, 2026 — I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B...

#11715873 — STRUCTURE — February 5, 2026 — The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became i...