NHTSA Complaint #11698994 — 2019 CHEVROLET SUBURBAN

The contact owns a 2019 Chevrolet Suburban. The contact stated that while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light and traction control warning light were illuminated. The contact pulled over to the side of the road. The contact continued to drive the vehicle; however, the vehicle hesitated to accelerate as intended. The contact was able to drive to the residence. The vehicle was then towed to the dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The contact stated that, as per the two truck drivers, transmission fluid was leaking onto the street. The vehicle remained at the dealer unrepaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.