NHTSA Complaint #11679177 — 2019 CHEVROLET SUBURBAN

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal and made an abnormal whining sound. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the torque converter had fractured, and further diagnostic testing was needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.