NHTSA Complaint #11698769 — 2018 HONDA HR-V

While driving my Honda HR-V under normal conditions around noon on Saturday on NC Highway 54, the vehicle suddenly illuminated multiple dashboard lights and began to decelerate despite pressing the accelerator. The steering became extremely hard to maneuver, the brakes did not respond, and I was unable to activate the hazard lights due to an electrical malfunction—putting my life and the lives of others in jeopardy. My car gave me no prior warning signs of this issue. It had been serviced at Autopark Honda Service Center on September 19, 2025, including a transmission service, and nothing abnormal (such as debris or metal) was noted or communicated to me. After the incident and I had my car towed to Autopark Honda, I was informed that the transmission had failed. I later learned of Honda Service Bulletin #21-047 (April 27, 2021) concerning premature CVT belt deterioration in 2016–2020 HR-V models. Despite this known issue, Honda has refused responsibility because my vehicle is about 10 months beyond the 7-year warranty extension. This sudden failure caused complete loss of power, steering, braking, and hazard functions, representing a serious safety risk that warrants investigation.