NHTSA Complaint #11643476 — 2018 HONDA HR-V

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11643476
Vehicle 2018 HONDA HR-V
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 97,639 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving on the highway and suddenly my 2018 Honda HRV had a power failure, with the dash flashing and loss of acceleration. Luckily, I was able to coast off the highway with hazards on. After numerous power cycles, I was able to get the car into limp mode but could not go over 30mph. I took it to the dealer and was diagnosed to be the known Continuously Variable Transmission (CVT) issue. My car is in great condition, with only 97k miles. I was at the dealership only a week before for the fuel injector recall, and this transmission issue was not mentioned. According to Service Bulletin 21-0467, the extended warranty to cover the CVT defect covers 7 years and 150k miles -- unfortunately, my car was is an 7 years and 1 month old according to the "delivery date" in Honda's system. I am still trying to verify this claim. I was denied all warranty and goodwill from Honda and quoted over $10,000 for the repair. I called the corporate contact (America Honda Motor Co.) to no avail. Both the dealer and corporate offices deny any liability for a known defect, after having brought the car to their service center just days before the warranty allegedly ended.

Related Complaints for the 2018 HONDA HR-V

Other POWER TRAIN Complaints

#11698769 While driving my Honda HR-V under normal conditions around noon on Saturday on NC Highway 54, the vehicle suddenly il...
#11690538 We initially chose this Honda vehicle as we are Honda owners and valued their reliability. While driving with my six ...
#11687913 2018 Honda HRV EX AWD premature CVT transmission failure at 68,314 miles. Problem diagnosed and confirmed by an ind...
#11684757 The contact purchased a 2018 Honda HR-V for his daughter. The contact stated that while his daughter was driving appr...
#11682089 I am writing to report a serious safety concern involving my vehicle. The car has exhibited repeated instances of uni...

Recent Complaints for the 2018 HONDA HR-V

#11716804 ELECTRICAL SYSTEM In a freezing cold parking lot car would not start. Had car towed to service center. Problem was gas gauge showing ...
#11715892 ELECTRICAL SYSTEM I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears whi...
#11715892 ENGINE I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears whi...
#11714889 SERVICE BRAKES The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have re...
#11714889 UNKNOWN OR OTHER The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have re...
Check any vehicle history by VIN - Free vehicle history report