NHTSA Complaint #11684757 — 2018 HONDA HR-V

The contact purchased a 2018 Honda HR-V for his daughter. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle started losing motive power. The driver became aware of several unknown warning lights illuminated before the vehicle unintendedly decelerated to 15 MPH. The driver was able to pull over and stop the vehicle. The vehicle was then towed to a mechanic. The contact stated that the mechanic advised that there was a known issue with the CVT transmission and referred the contact to the dealer for assistance. The vehicle was towed to a dealer, where the vehicle was diagnosed, and it was determined that there were metal shavings found inside the transmission fluid. The contact called the manufacturer about a warranty coverage program for the CVT transmission. The contact was advised that his daughter's vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified about the failure and filed a case for the contact. The failure mileage was approximately 112,000.