NHTSA Complaint #11682089 — 2018 HONDA HR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11682089
Vehicle 2018 HONDA HR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am writing to report a serious safety concern involving my vehicle. The car has exhibited repeated instances of unintended activation while parked and left untouched. Specifically, the entire electrical system—including the dashboard, infotainment, and other electronic components—powers on and off spontaneously without any user interaction. This behavior raises significant safety and reliability concerns, especially when the vehicle is unattended. I am requested for a thorough investigation into this issue to determine the root cause and to ensure that appropriate corrective measures are taken to prevent potential hazards. Honda service center identified the issue is caused by 'Body Control Module'. They even indicated that the fault is in the software and the unit and user has nothing to do with it and asked me to check with Honda company. When i asked the company they said no recalls for this VIN and asked me to file a complaint here. My car has driven only 36K miles and its like a brand new car still. This is not even my fault and its a big safety issue. I ended up paying $1400 for the whole thing since i am in need of a car right now for all the doctor appointments and i didn't even got a rental car while the repair is going on which is like 4 days. This costed me so much money and headache. Also i have seen the same issue reported online by many folks using Honda at that year. Please take the ticket forward as this is a major safety issue. Please help in recall and reimburse my money

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