NHTSA Complaint #11698340 — 2020 GMC TERRAIN

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11698340
Vehicle 2020 GMC TERRAIN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I filed a complaint with NHTSA on November 3, 2025, about my brake system. Here is another one adding more information. I had to have another brake system part replaced. This time it was the brake booster. Cost $1441.63 (covered by extended warranty actual cost to me $100.00.) So far, I have had the booster sensor replaced twice, the vacuum pump and now the brake booster. I asked the mechanic how many parts related to this system were left to replace? This vehicle has 66,000 miles on parts for the braking system started needed to be replaced at 37,000 miles. The total cost for parts, labor is about $500. That does not include the loss of use for this vehicle which is about 15 days. Taking days off of work about 6 days. This has been a problem for GMC Terrains since 2015; there is still a problem with 2020 model year. Please do something before there is a loss of life due to brake failure.

Related Complaints for the 2020 GMC TERRAIN

Other SERVICE BRAKES Complaints

#11709184 While driving down the interstate a notice popped up on my dash about the brake assist. When I attempted to slow dow...
#11705372 Since August 2024, my brake booster has gone a total of five times each time with the notification on the dash servic...
#11702750 While driving my brakes failed. I was unable to stop my car, my brake pedal became very stiff and I could not stop my...
#11702097 While driving on a main road at around 45mph the vacuum pump that supplies brake fluid to the brakes failed. The car ...
#11699191 Vacuum pump went out. It was a recall, previously on older models, but this model needs to

Recent Complaints for the 2020 GMC TERRAIN

#11716636 ELECTRICAL SYSTEM The contact owns a 2020 GMC Terrain. The contact stated that while driving in cold weather at various speeds; moistur...
#11714544 UNKNOWN OR OTHER I own a 2020 GMC Terrain with approximately 110,000 miles. While driving in winter, the vehicle suddenly lost cabin h...
#11713540 ENGINE I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a ...
#11713540 FUEL/PROPULSION SYSTEM I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a ...
#11713540 STRUCTURE:BODY I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a ...
Check any vehicle history by VIN - Free vehicle history report