NHTSA Complaint #11713540 — 2020 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11713540
Vehicle	2020 GMC TERRAIN
Component	ENGINE
Date of Incident	July 14, 2022
Date Filed	January 27, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. Took the report to auto shop to get repaired however the vehicle still continues with same issue. Took the vehicle to another auto shop. I was informed of some differences added issues. I had those issues fixed. The vehicle still running the exact way after all of the repairs. The top hood on the vehicle paint starts peeling after a year of owning it. I purchased the vehicle at Kia of Gardendale 2020. No one had any answer regarding the situation. Very disappointed with a GMC vehicle. I just want to know the mystery.

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