NHTSA Complaint #11695799 — 2016 BUICK ENCORE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11695799
Vehicle 2016 BUICK ENCORE
Component STEERING
Date of Incident
Date Filed
Mileage 88,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2016 Buick Encore. The contact stated that after starting the vehicle, the message "Steering Fault" was displayed, the steering icon was illuminated, and the steering wheel was difficult to turn in either direction. The following day, the contact discovered that the vehicle could be started. The cause of the failure was not yet determined. The manufacturer was notified of the steering failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V146000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet been contacted. The failure mileage was 88,300.

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