NHTSA Complaint #11719555 — 2016 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11719555
Vehicle	2016 BUICK ENCORE
Component	ENGINE
Date of Incident	November 29, 2024
Date Filed	February 21, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the failure from the 2015 is the same with the 2016 year. GM contacted and they deny claim to get repair cost refunded.

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